General Provisions
These terms govern all service agreements and freight orders for transport, customs brokerage, and warehouse handling placed with General Logistic d.o.o.
Legal Information
Terms of Service
General terms and conditions of General Logistic d.o.o. Sarajevo governing international freight forwarding, customs clearance, and warehousing.
Operational Terms and Liability
Carrier Liability
Shipments are transported under standard international conventions (CMR for road, CIM for rail, Montreal Convention for air) backed by carrier liability insurance.
Client Obligations
Clients must provide accurate cargo specifications, weights, and complete customs documentation prior to dispatch to ensure smooth border crossing.
Payment and Timelines
Rates and payment terms are determined by confirmed quotation or contract. Transit times remain subject to normal customs inspection schedules.